Welcome to Creative Concepts
We want you to be delighted with your time with us. If for some reason you are not completely satisfied with your service, please let us know and we will do whatever we can to ensure your delightedness.
Check-in Policy
Please arrive at least 5 minutes before your scheduled appointment. This will allow us to provide a consultation and for you to relax, enjoy a beverage and a magazine as you settle in.
Cancellation Policy
We understand life is unpredictable and you may need to change your appointment time. We kindly ask that you notify us 24 hours in advance if you must cancel an appointment.
Group Booking
If you would like to share your wonderful experience with others, we offer Group Bookings. Please contact us at 408.942.5004 and we will help you create an exquisite experience.
Your hair is an expression of you
You take the time and spend the money for the best in hair care services. Those services take a few hours of your time. Why spend weeks trying to maintain those services with inappropriate or poor quality products? We use the highest quality products and our stylists have extensive training. We will help you look your best with the best products.